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ITFrequently Asked Questions · Racks
What warranty do rack cabinets (racks) come with?
Rack cabinets are covered by a 5-year warranty from purchase, accessories by 8 years, and fans and power strips by 12 months, with the registration form completed within 10 days and a copy of the invoice. Otherwise, the warranty starts from the date of sale.
The cabinet warranty differs by type of component. The metal structure has no moving parts, while fans and power strips contain electromechanical or electrical parts that wear with use.
The warranty form is filled in within 10 days of purchase, together with a copy of the invoice; otherwise, the date of sale is taken as the start date. In projects where installation takes place some time after delivery, filling in the form promptly is particularly important.
To keep the cabinet in good condition, respect the maximum permitted load stated in the specifications, anchor a floor-standing cabinet or use stabiliser feet, and do not move it with the equipment installed. Fans need periodic cleaning of dust so they do not have to strain.
Practical tip: keep a list of the accessories, fans and power strips you received together with the invoice, because they are covered for different periods from the cabinet itself.
