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Glossary · Communication and monitoring

RS-232

Point-to-point serial communication standard, usually on a DB9 connector, for linking a UPS to one computer over a distance of a few metres.

Technical level:Intermediate

RS-232 defines the voltage levels and signals of a serial link: on a DB9 connector the key pins on the computer side are 2 (receive), 3 (transmit) and 5 (ground). It connects only two devices to each other and works reliably over distances of up to about 15 metres.

On many UPS units the RS-232 port is used by shutdown software or by a technician for configuration. However, each manufacturer may use a different pin assignment, and some models put the serial port on an RJ45 or RJ11 jack.

A common mistake is using any DB9 cable to hand, such as a null-modem cable, instead of the one supplied with the UPS. At best there is no communication; on some models a wrong pin can even send a shutdown command.

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