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Glossary · Communication and monitoring

Serial Port

A communication port on a UPS used to connect and transmit signals to computers or monitoring equipment.

Technical level:Intermediate

Many UPS units have an RS-232 communication port, usually with a DB9 or RJ45 connector, through which they send status information to a computer: power failure, low battery, load level. With suitable software, the computer can shut down cleanly before the battery runs out.

On newer models, USB has largely replaced the serial port for connecting to a single computer, while a network card is preferred for multiple servers. The serial port remains useful in industrial systems, with older equipment, and for configuration or diagnostics by technicians.

A common mistake is using a generic serial cable instead of the manufacturer's cable. Pin assignments often differ, so communication fails, and in some cases the UPS may even shut down unexpectedly.

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